Dernière mise à jour le 08 March 2024
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Vegas Gems Casino Review 2024

Vegas Gems, a brand of JSP Media Holdings, opened its virtual doors in 2023. Despite being new, the social casino is slowly making waves in the United States. It captures attention with its welcoming user interface, which boasts a simple layout for fast and easy navigation. Besides aesthetics, the gaming site shines in terms of slots and welcome deals. Our Vegas Gems Casino review details more about the platform.

Diverse slot collection: The social casino has games that cut across different genres to suit the varying preferences of players.
Prompt customer service: Fast replies via live chat. The customer service representatives were polite and provided thorough feedback.
Mobile compatible platform: The gaming site works seamlessly on mobile operating systems.
Other specialty games are available: US players will find other exciting titles besides slots.
Supports cryptocurrency: The social casino supports Bitcoin, Tether, and other altcoins for purchases and redemptions of coins.
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Our verdict on Vegas Gems: 7.5/10

Despite its recent establishment, this newcomer in the online casino scene proves itself as a safe and reliable platform. With an array of high-quality slots and innovative games, it offers an engaging gaming experience. The inclusion of a welcome bonus adds to its appeal, attracting new players. While the site excels, a few enhancements, like more promotions and the addition of table games, could elevate the user experience. Nevertheless, Vegas Gems earns praise for its suitability for US players, solidifying its position as a promising social online casino.

Our analysis of Vegas Gems in detail

  • Bonuses & Promotions: 6/10
  • Games & Entertainment: 7/10
  • Software & User Experience: 8/10
  • Banking & Payouts: 8/10
  • Security & Fair Play: 9/10
  • Customer Support: 5/10
  • Mobile Gaming: 8/10
  • Community: 8/10

Cons Vegas Gems

Vegas Gems have both perks and downsides, which we’ve mentioned below:


  • No table games: Players are limited to slots and other options on the site.
  • Lacks an application: You can’t download mobile apps for your gaming sessions.
  • Limited promos: There are only a few promotions for existing users on the site.

State-by-State Accessibility

The social online casino works in every US state except the following:

  • Idaho
  • Washington
  • Nevada

If you reside in these areas, you can’t access the gaming platform, let alone create an account on it.


Bonuses & Promotions Overview for Vegas Gems

The first thing we noticed about the brand is its innovative approach to the welcome bonus. Unlike competitor sites with a set amount, you never know what you can get from this sign-up package. It’s not credited automatically into your account; instead, you open a chest, and a generation system randomly picks a promotion for you. Our Vegas Gems Casino review further revealed promotions for existing users, which we found satisfying. The only catch is that these offers are limited. During our evaluation, we came across just daily chests and two other bonuses. Adding more promotions will go a long way in enhancing the site’s appeal. On that note, we’ve detailed the offers US players can expect in the following sections.

Welcome Bonuses

welcome bonus vegas gems

Description of Welcome Bonus:

Like most social casinos, Vegas Gems gets you started with a welcome offer as a new player. Immediately after signing up and verifying your account, you get the opportunity to open a chest for free. Through this, we landed 0.40 gems, but it can go up to 1,000 free gems if you’re lucky. Before detailing how to receive the Vegas Gems bonus, let’s explain the two in-house currencies on the site: Shards and Gems.

  • Shards: This virtual currency is more common on the platform. They’re freebies that the operator offers more regularly. Though they don’t have any monetary value, players can use them to enjoy different games.
  • Gems: These are more valuable than their counterparts because you can redeem them for prizes. They’re not available for purchase; instead, you get them as a promotion or inclusions in various shard packages.

How to Claim:

Getting the welcome bonus is a breeze, but first, you need an active account with the operator. Creating one is easy and takes only a few minutes to complete. Here’s how to go about it:

  • Visit the social casino site and tap the “sign in” option.
  • Choose how you want to register: by email or by phone.
  • For the former, pick the button that says “Don’t have an account.” This opens a page where you provide a working email.
  • After entering your address, tap the “send code” button for the social gaming site to send you a 6-digit PIN that you provide in the appropriate field.
  • Alternatively, you can choose the Google option and pick your email address from the pop-up page. Once you do this, the operator automatically fills out your full name and email address in the appropriate field.
  • Provide your date of birth.
  • Check the box to agree to the terms and conditions and click “Next.”
  • On the following page, provide your home address, postal code, and phone number. Click “Next.”
  • Pick a username and submit the form.
  • You’ll receive a congratulatory message confirming that you have an active account on the site.

Once your account is live, you must complete the KYC verification before getting the welcome bonus or playing games. To do this, visit your profile section and tap the verification icon. You’ll then be prompted to submit documents that prove your identity and show your address. Once done, follow these steps to activate the promo:

  • Visit the bonus section.
  • Tap on the welcome chest option.
  • Click “open for free.” Note that there’s the demo opening. This doesn’t earn you real rewards. What it does is show you how the selection process works.
  • After opening, the corresponding amount is added to your account balance.

Terms and Conditions:

The exciting part of this promotion is that there are no wagering requirements attached. It means that you can use your freebie as much as you like. That’s not to say that T&Cs don’t apply. For starters, it’s only open to new customers. Also, to redeem gems for money, you must play through them at least once.

Expiry and Limitations:

Vegas Gems didn’t attach any expiration dates to its welcome bonus. The chest remains unopened until you’ve verified your identity on the site.


Regular Promotions

Although we would have loved to see a long list of regular promotions, we found only a few. These limited deals are still worth claiming as they give you more for your playing sessions without requiring that you make a shards purchase. Check them out below:

Daily Chests

daily chests vegas gems

Logging into the fun casino provides an opportunity to unlock a chest. This is a fantastic promotion, as it allows you to earn free shards and, in some cases, extra gems. There are no additional requirements for getting the bonus; you simply visit the platform and access your account. Then, head to the daily chests section to see which box you’ve unlocked. Note that your account must be verified to enjoy this offer or any other promotion on the gaming site.


leaderboard vegas gems

One of our favorite inclusions at the fun casino is the leaderboard. Through this medium, the operator rewards the top three players wh placed the most wagers. It has a leaderboard with real-time updates about players betting the most. You can view your progress in this section to see if you qualify for prizes at the end of the day. You don’t need to make a purchase or provide promo codes; just use shards or gems to play your favorite games for a chance to rank.


Loyalty Programs

loyalty program vegas gems

This sweepstakes casino doesn’t have a standard loyalty or VIP program. Instead, it offers bejeweled chests where you open mystery boxes to unlock prizes. You can open these boxes by increasing your purchase activity on the site. For instance, to unlock the first level, you must have purchased at least 20,000. You have one month to hit this buy goal, and once you do, you open other deals for two hours, which are:

  • Bejeweled daily cases
  • Double XP
  • A diamond icon next to your username

You also earn a free box for every six times you’re bejeweled in a month.

Overview of Gaming Options

Entertainment is undoubtedly central to this social casino’s offerings, which is evident from its gaming options. It has shaken hands with some of the best software developers to provide a wide slot collection of 299 games. Players can pick from high-quality titles with various interesting genres and rewarding bonus features.

While we were happy with the slot library, we were quite disappointed to find that there weren’t any table games, not even live dealer options. On the bright side, the operator compensated for this absence by providing other unique additions like Coin Flip and Mines. Everything you need to know about the games at Vegas Gems is in the following sections:


Slot Machines

slots vegas gems

Players who enjoy slots will have a field day at Vegas Gems. The fun gaming site focuses on these titles, offering many to keep you on the edge of your seat. It doesn’t lack when it comes to themes, as each title belongs to a certain genre. For instance, if you enjoy Joker-themed slots, you have options like Master Joker, Tripple Jokers, and Lavish Joker. If you lean towards fantasy games, then Wild Spells, Madame Destiny, and 3 Genie Wishes are a few options that will appeal to you. These games can be sorted by their provider and volatility. In other words, you can filter the results to feature only slots with high or low volatility.

Table Games

If you enjoy blackjack, baccarat, roulette, and other table games, you’ll be disheartened to learn that they’re not present at the social casino. Only slots and a few other options are available for US players.

Video Poker and Specialty Games

The combination of standard poker gameplay and slots makes video poker enticing for most players. Unfortunately, there aren’t any variants at Vegas Gems, nor are there specialty titles like Bingo and Keno.

Live Dealer Games

This brand doesn’t cater to those seeking an experience akin to being in a real casino, as it doesn’t have any live dealer games. Players can only settle for slots or enjoy the other unique games it presents.



From our social casino review, we found that the brand diversifies its offerings with the following titles:

  • Coinflip: The gameplay revolves around betting on a coin flip. You can wager on the outcome being heads or tails and receive a reward if your prediction is accurate. The odds of winning depends on the random number generator.
  • Crash: Like other games in this category, Vegas Gems’ crash involves a jet launching into the gaming grid. Before take off, you must place your bet. After launch, a multiplier starts counting, increasing for as long as the jet remains on the screen. Your goal is to cash out before the jet leaves the screen.
  • Jackpot: A simple game where you and other players place bets at the start of the round. The game then randomly selects who wins the pot.
  • Mines: This sweepstakes version features a field where jewels and bombs are underneath mines. Your aim is to open as many good mines as possible without exploding.
  • Unboxing: For this game, you place a bet and spin. One of the jewels, which comes with a multiplier, is randomly selected. The multiplier value attached to the jewel will be applied to your bet.
  • Towers: Here is another title where you place bets, and a random multiplier is selected from the options. It has a maximum payout of 15,000 shards.
  • Wheel: When you launch the game, you’ll find a number line with blocks holding three symbols: a red heart, a black spade, and a diamond. After betting, the wheel spins, and players are paid based on where the puck lands.

Average Payout Rates

Payout rates, often referred to as Return to Player (RTP) percentages, are a critical aspect of casino games, as they influence the overall gaming experience for players. They represent the proportion of bets a game is designed to return to players over an extended period. So, a title with a higher percentage will net you better profits over time than those with lower percentages. During our Vegas Gems Casino review, we ran through various games and found that the platform has very high payout rates, which will benefit players.

Game Type Average Payout Rate (%) Volatility
Slots 95-98% High
Coin Flip 99.5% Low
Crash 97% Medium
Mines 99% Medium
Towers 99% Low


Game Providers

Vegas Gems works with only two providers: Pragmatic Play and Belatra. Getting its titles from just two companies is one reason it has a small portfolio. Still, we can’t help but commend its selected providers. Pragmatic Play and Belatra are famous for their software quality. Their releases have some of the best visuals, with clear and crisp graphics, a simple layout, innovative themes, great symbols, and matching soundtracks. They also embed their games with creative bonus features that can make each session more rewarding. Their services have earned them several rewards, further proof that you can’t afford to miss their games.

Provider Types of Games Offered Popular Titles Graphics & Interface Innovation & Features Overall Reputation
Pragmatic Play Online slots Gates of Olympus, Train to Seoul High-quality, Advanced graphics Innovative Bonus Rounds Highly respected
Belatra Video slots Halloween Crystals, Princess of Swamp 3D, creative themes Excellent visuals Popular among players

Available Payment Methods on Vegas Gems

Being a social gaming site, Vegas Gems requires no deposits or withdrawals. Where payment methods come in is for purchases and redemptions. Though the platform offers free shards and gems, some bettors want to boost their playing time, and to do this, they buy more packages. Likewise, once you’ve gathered enough gems, redemption becomes an option.

As such, our Vegas Gems review involved checking the supported payment gateways. We didn’t find as many systems as we would have liked. Plus, while its redemption process is straightforward, we learned that there could be delays preventing you from getting your prize as quickly as possible. You’ll find more details about its payment methods in the sections below:

Deposit Methods

This online gaming site has multiple gateways to make purchases. They include credit cards, bank transfers, and cryptocurrencies. So, if making fiat transactions works best for you, Visa, Mastercard, Discover, and bank transfers are ideal payment options. For crypto holders, the social casino allows fund transfers through Bitcoin and other altcoins.

Keep in mind that various packages exist in the store, and the lowest cost $4.99. Those with bigger pockets can opt for more expensive options like the following:

  • $99.99 for 150,000 shards and 103 free gems
  • $199.99 for 200,000 shards and 202 free gems
  • $299.99 for 300,000 shards and 304 free gems
  • $499.99 for 550,000 shards and 503 free gems
  • $99.99 for 1,000,000 shards and 1,005 free gems

That said, the table below lists the available deposit options and their requirements.

Deposit Method Processing Time Minimum Deposit Maximum Deposit Fees User-Friendly Rating
Credit Cards Instant $4.99 None None ★★★★★
Bank Transfer Instant $4.99 None None ★★★★☆
Cryptocurrency Instant $4.99 None None ★★★★★

Making a shards purchase with the aforementioned payment methods is easy. Here are the steps to follow:

  • Log into your social casino account.
  • Tap the balance option at the upper part of the screen.
  • Pick one of the available packages.
  • Select a suitable payment method.
  • Make a corresponding transfer.
  • Once the operator confirms your payment, you’ll receive your shards and bonus gems extra in your account.

Withdrawal Methods

Vegas Gems earned a better rating in terms of withdrawal methods because it supports virtual assets. This gives players options to make fiat or crypto transactions on the site. When exchanging your gems, note that they are valued at $1 for one gem, and you need up to $100 to qualify for redemption. We already stated that you must play through these gems at least once before they can be exchanged for cash prizes. For more information on these methods, check the table below.

Withdrawal Method Processing Time Minimum Withdrawal Maximum Withdrawal Fees User-Friendly Rating
Bank Transfer 3-5 days $100 $2,500 None ★★★☆☆
Tether Instant $100 $2,500 None ★★★★★
Bitcoin Instant $100 $2,500 None ★★★★★
Litecoin Instant $100 $2,500 None ★★★★★
Ethereum Instant $100 $2,500 None ★★★★★

Here are the steps to follow when you want to exchange your gems for real prizes:

  • Log into your account and tap the hamburger icon at the upper right corner of the desktop site.
  • Click “Redeem Prize.”
  • Pick your preferred redemption method.
  • Enter the amount of gems you want to exchange.
  • Submit the request.
  • Wait for the social online casino to process it.


Security measures and fairness certifications

Social casinos might be legal in almost all US states, but that doesn’t mean they should fall back in terms of safety. That said, a platform must have a green pass in terms of security to be recommended to US players. We checked the implementations at Vegas Gems and found them to be on par with industry standards.

Security Measures

The operator employs robust security measures to ensure a protected and trustworthy gaming environment. It utilizes state-of-the-art encryption protocols to safeguard all sensitive user data, including personal information and financial transactions. Rigorous firewalls and secure sockets layer (SSL) technology are in place to thwart unauthorized access and maintain the confidentiality of user interactions. Rest assured that the site continuously updates its security infrastructure to stay ahead of potential threats.

Fairness Certifications

Vegas Gems understands the importance of assuring its players that its games are not only entertaining but also trustworthy. To demonstrate this commitment, it works with developers with fairness certifications from reputable third-party organizations. These certifications testify to the fun casino’s dedication to providing a fair gaming experience. It also proves that all titles undergo regular audits and assessments by independent agencies, ensuring every player has an equal chance of success.

Responsible Gaming

The brand takes responsible gaming seriously and is dedicated to fostering a safe and enjoyable virtual environment for our players. This is evident through the initiatives designed to promote healthy gaming habits. Though it doesn’t have tools that empower players to limit their spending, it offers self-exclusion and account closure. Furthermore, the platform has educational resources on responsible practices, ensuring players are well-informed about the potential risks associated with uncontrollable gaming.


Customer Support

The social casino prides itself on delivering exceptional customer support tailored to players’ needs. Its live chat feature guarantees swift and real-time responses, ensuring your queries are addressed promptly. For matters that don’t require immediate attention, email support is available, providing comprehensive responses within 24 hours. We also found that the customer service representatives are not just efficient but also polite, professional, and friendly.

Support Type Availability Response Time Languages Supported Ease of Access User Rating
Live Chat 24/7 Within minutes English Very Easy ★★★★★
Email Support 24/7 24 hours English Easy ★★★★☆
FAQ Section Always available N/A English Very Easy ★★★★★

Mobile Gaming Experience

Vegas Gems ensures seamless gaming on the go with robust mobile compatibility. While it doesn’t have a dedicated app, the platform is optimized for smooth performance on various mobile browsers. Players can enjoy their favorite games effortlessly, experiencing the same high-quality graphics and features as on a desktop. The responsive design adapts intuitively to different screen sizes, providing an immersive and user-friendly experience on smartphones and tablets.

Feature Availability Compatibility Game Variety User Experience Rating
Mobile App No N/A N/A N/A N/A
Browser Play Yes All Major Browsers Full Smooth and responsive ★★★★☆
Game Performance High Optimized Consistent Fast Loading ★★★★★



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